FAQs

Yes, we offer FREE SHIPPING all over the world for orders over $75 USD. We also run discounts and promotions all year, so sign up for our newsletter below to get notified.

It depends on where you are located. Orders processed here will take 7-12 business days to arrive depending on which shipping method you choose at checkout (Standard or Express).
For more details, please check out our Shipping Policy. Delivery details will also be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at support@vaudx.com, or through our "Contact Us" page, and we’ll take you through the simple return process. Also, please check out our Return & Refund Policy.

It depends on the product. Customization is available on some products, but not all. All options are outlined on the product page, so look out for customization options there.

To help furnish a safe experience, we solely permit payment methods that offer robust safety for consumers and sellers. We accept all Payments by all major credit cards, PayPal, Shop Pay, G Pay, Apple Pay, and Venmo.

We recognize that the safety of your non-public information is extremely important to you. To shield your personal records and credit card information from unauthorized access vaudx.com uses Secure Sockets Layer (SSL) science to furnish you with the safest, most secure shopping journey possible. SSL science allows encryption (scrambling) of sensitive information, consisting of passwords and credit card numbers, during your online transactions. The payments are processed by way of a third-party impervious service. We do not keep nor do we have access to your credit card / debit card information at any time.

You can contact us through our Contact Us page or directly at: support@vaudx.com, and we will be happy to assist you.