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Refund Policy

Our goal at VaudX™ is to make sure you have a great shopping experience with us.  We also love for our customers to enjoy the products they purchase from VaudX.com

But if for any reason, you would like to return your purchased product(s), or request a refund, then do not worry.

We have a 60-day return policy, which means you have 60 days after receiving your item(s) to request a refund.

To be eligible for a refund, your item must be in the same condition that you received it.

To start a refund, please contact us at support@vaudx.com, and we will make sure you receive your full refund.  All you need is a receipt or some other proof of purchase.

 

 

REFUNDS 

We refund all items, including sale items.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days (usually 5 to 10 days).

 

EXCHANGES 

We only replace items if they are defective or damaged.  If you need to exchange your item(s), please contact us directly at support@vaudx.com 

 

RETURNS

To return your product, please mail your product to:
276 5th Ave, Suite 704 – 3146
New York, NY, 10001.

 

QUESTIONS?

For any questions, please contact us directly at support@vaudx.com, or using our Contact Us page, and we will be happy to answer your questions.

 

 

 

 

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