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Free shipping for orders over $75

Shipping Policy

We offer FREE shipping worldwide with tracking for all orders over $75 USD - we want your experience to be simple and efficient - just the way we like it.

 

Shipping Times:

We offer both standard and expedited shipping.

Notice: Standard Shipping is FREE worldwide for orders $75+ USD.

  • US - Standard Shipping Time: 7-10 business days.
  • Other Countries - Standard Shipping Time: 7-12 business days.
  • Expedited Shipping Time: Displayed at the checkout page in countries for which the expedited shipping option is available.

These shipping options are automatically calculated and displayed at checkout for you to review before submitting your order.  

 

Processing Times:

Orders are processed within 1-2 days after placing the order before shipping out.  

 

Order Tracking Number:

You will receive an automatic notification via email or SMS (whichever one you submit with your order) providing you with a tracking number as soon as your order ships. There is nothing to do on your part. We will take care of it for you.

If you have not received a notification or if the tracking number does not work for any reason, no worries. Contact us at support@silkrade.com and we will make sure to resolve any such issues for you! 

You can track your order on our VaudX™ website Order Tracking Page

If you need additional information or have any questions, please feel free to reach out to us at support@vaudx.com  

 

Unexpected Delays:

In some rare instances, the delivery may take longer than the standard shipping times stated above. Such delays maybe caused by customs or the current global pandemic. Please contact us (support@vaudx.com) if you experience such delays and we will do everything we can to resolve this issue for you immediately.

Thank you for shopping at silkrade.com.

The VaudX™ Team

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support@vaudx.com